The government requires all Disability Employment Network members to operate in accordance with the requirements set out in the Commonwealth Disability Standards. We are regularly audited by an independant body to ensure we comply with all the standards. There are twelve standards and they are listed here:
1. Service Access - each person with a disabilty who is seeking a service has access to a service on the basis of relative need and available resources.
2. Individual Needs - each person with a disability receives a service that is designed to meet, in the least restrictive way, his or her individual needs and personal goals.
3. Decision Making and Choice - each person with a disability has the opportunity to participate as fully as possible in making decisions about the events and activities of his or her daily life in relation to the service he or she receives.
4. Privacy, Dignity and Confidentiality - each service recipient's right to privacy, dignity and confidentiality in all aspects of his or her life is recognised and respected.
5. Participation and Integration - each person with a disbility is supported and encouraged to participate and be involved in the community.
6. Valued Status - each person with a disability has the opportunity to develop and maintain skills and to participate in activities that enable him or her to achieve valued roles in the community.
7. Complaints and Disputes - each service recipient is encouraged to raise and have resolved, without fear of retribution, any complaints or disputes he or she may have regarding the service provider or the service.
8. Service Management - each service provider adopts quality management systems and practices that optimise outcomes for service recipients.
9. Employment Conditions - each person with a disability enjoys working conditions comparable to those of the general workforce.
10. Service Recipient Training and Support - the employment opportunities of each person with a disability are optimised by effective and relevant training and support.
11. Staff Recruitment, Employment and Training - each person employed to deliver services to a person with a disability has relevant skills and competencies.
12. Protection of Human Rights and Freedom from Abuse - the service provider acts to prevent abuse and neglect and to uphold the legal and human rights of service recipients.
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